Contact:
Prof. Dr. Wolfgang Georg Arlt FRGS FRAS
Bachelor
and Master Program International Tourism Management
arlt@fh-westkueste.de,
Tel. 0481 8555-513
|
|
|
|
|
ITM Bachelor 6. Sem. |
|
Einführung - Customer as Employee
Customer as Employee - tasks are moved from the company to the customer
Reason: Costs are falling, quality is improving
Customer as Employee
EXAMPLE RESTAURANT: https://www.youtube.com/watch?v=byDmDWq7wc8
EXAMPLE FOOD PHOTOS AND INSTAGRAM CHECKOUT https://www.youtube.com/watch?v=ROusbaq_w58
https://instagram-press.com/blog/2019/03/19/instagram-checkout/
EXAMPLES BEWERTUNGSPORTALE
|
|
THE TURING TEST: https://www.youtube.com/watch?v=sXx-PpEBR7k
EXAMPLE: EX MACHINA
GLOBAL TOURISM 2019 - Where do we come from, where are we today?
Example Portugal: Tourism40
|
|
Contact:
Prof. Dr. Wolfgang Georg Arlt FRGS FRAS |
|